Practice the Conversations of This Topic with Mike. Calling to Get a Reservation 1. Repeat A: I'd like to act 4 too hard divinity 2 a hotel room.
B: That should be no problem. May I have your full name, please? A: My name is John Sandals. B: Hello, Mr. My name is Michelle. What days do you need that reservation, sir? B: Our room rates recently went up. Is that okay with you, Mr. A: How much per night are we talking about?
A: That price is perfectly acceptable. B: Wonderful! Do you prefer a smoking or nonsmoking room? A: Nonsmoking, please. B: Next question: Is a queen-size bed okay? A: That sounds fine. B: Okay, Mr. Your reservation is in our computer. All we need now is a phone number. A: Certainly. My phone number is B: Thank you, Mr. We look forward to seeing you in New York!
Repeat A: Hi there, I want to reserve a hotel room. B: No problem at all.Front desk: Yes, we do. On the 2 nd floor. You can use the clock radio in the room, or you can program the telephone in your room to ring at Front Desk: Welcome to the Wyatt Hotel. How may I help you?
Front Desk: Would you like a single or a double? Front Desk: May I have your name, please? Traveler: Timothy Findley. Front Desk: Could you spell that please? Front Desk: How many are in your party?
Traveler: Just two. Front Desk: How many nights would you like to stay? Traveler: Just tonight. Front Desk: How will you be paying? Traveler: Is Visa OK? Would you like a wake-up call? Do you have a pool? Example 2: A: Hi, my name is Suzuki and I have a reservation for tonight. B: Let me check.
OK, yes. A twin room for one night.Do you know your hidden name meaning? Click here to find your hidden name meaning. T Unity. May I explain to you about room and hotel facilities, Sir? Bath room complete with shower, bath tub and wash basin complete hot and cold running water. And the hotel facilities such as restaurant and bar, coffee shop, meeting room, tailor, laundry, saloon and beauty, sport area and parking area.
The room rate is Rp. Well Sir, would you like to take this room? Reception fills the guest card and breakfast coupon. James, may I know about your payment? May I know what type of credit card do you have?
Reception fills the cash receipt. James, this is your credit card and cash receipt. Please you can check again your deposit. James, may I repeat your guest card? James Smith and your room number is Melati 2, the room rate is Rp. O cashier, we have safety deposit box, if you have valuable things please, you keep in there.
Because in our hotel not responsibility for the lost valuable. This is your room key and guest card. First of all, if you would like going to outside hotel, please keep your room key in the receptionist desk because, if you lost your room key our hotel will be charge you Rp.
Secondly for guest card you can keep this one during you stay in our hotel. This is you breakfast coupon. If you would like to have a breakfast, please come to Bogasari restaurant. M until And if you have some letter and facsimile, please, you can come at receptionist desk. M at noon. Well, Mr. James that all clear for you?
Can you suggest me where is the department store is near from here? And it should be has good qualities for the product.
And what something special I can get there? If you in there, you can get anything about fashion such as: shoes, shirt, T-shirt, etc. But, is there any game center?I had a great time reading your blog ,a conversation with the hotel receptionist. This is a worth reading article, your insights are impressive. Do you know your hidden name meaning? Click here to find your hidden name meaning. As you have read earlier, there are many more hotel options available in the world, and this is why you must know the difference between the cheap hotels and the best hotels available in the hotel industry worldwide.
If you are curious to know more about sandals resort reviews, here you can get more information about it.English for Hotel and Tourism 'Checking into a hotel' by LinguaTV
I would like to stay here. Thank you. My name is Luna. M ay I assist you? Bathroom complete with shower, bath tub and wash basin complete hot and cold running water.
I would like to check the available room in our system first. And the room rate for 5 nights is Rp. Well, would you like to take this room? Can I have your passport please? I would like to copy your identity. This is your welcome drink, please enjoy it! Can I check the form? Please write your sign here.
You will pay cash or credit card?Reception Conversation. How to Handle Check Out Guest. I would like to check out now, could you call your bellboy to help me bring my luggages. May I know your room number, please? I would like to call our bellboy to come to your room. Darma, please come to the room Jempiring number 1 to help pick up luggages. Thank you for your information. Would you like to check out now? Please help me. This is my luggages.
Your room is clear now, please come to the lobby with me. Now, may I carry your luggage? Peter, how about your stay in our Hotel? The services are perfect. Especially for Balinese foods. Peter we have arrived in the lobby. Please you come to Front Office Cashier. Thank you. How may I assist you? Just few minutes. I would like to check your bills. This is your bill.
Peter, may I know about your payment?English for Students. Easy English Conversations at the Reception Counter. Receptionist : Good morning Sir.
May I help you? Guest : Good morning. I need a room. Receptionist : Do you require a single or double room or a suite? Guest : Well! A single room will do. Receptionist : Please fill your name in this register. Guest : May I know the tariff please? Receptionist : It's nine hundred rupees a day.
Guest : Does it include breakfast? Receptionist : No sir. It's just for the accommodation sir. Guest : Is the room air conditioned? Receptionist : All our rooms are centrally air-conditioned. Guest : Do you have a restaurant? Receptionist : Not one. We have three. We offer Indian, Western and Chinese cuisine catered by the different restaurants.
That's good news. I can choose different cuisine for different meals. Receptionist : May I know the duration of your stay? Guest : Oh! I haven't filled that column because I haven't decided on my period of stay yet. It all depends on how early or how late I am going to finish my work.
But, tentatively, I shall write it as four days. Receptionist : That'll do. Please inform us about your extension one day earlier. Guest : Sure.
Front office conversation
By the way, do you have laundry facility here?Below are some typical dialogues between a hotel receptionist at The Grand Woodward Hotel and a guest. Here you will find typical conversations that deal with making reservations, checking in and also checking out. Receptionist: Good morning. Welcome to The Grand Woodward Hotel.
Client: Hi, good morning. I'd like to make a reservation for the third weekend in September. Do you have any vacancies? R: Yes sir, we have several rooms available for that particular weekend.
And what is the exact date of your arrival? C: The 24th. R: How long will you be staying? C: I'll be staying for two nights. R: How many people is the reservation for?
Check In Champion: 20 Essential English Phrases for Hotel Receptionists
C: There will be two of us. R: And would you like a room with twin beds or a double bed? C: A double bed, please. R: Great. And would you prefer to have a room with a view of the ocean?
C: If that type of room is available, I would love to have an ocean view. What's the rate for the room? R: Your room is five hundred and ninety dollars per night. Now what name will the reservation be listed under? C: Charles Hannighan. R: Could you spell your last name for me, please?
C: Sure. C: Yes, my cell phone number is Now I'll need your credit card information to reserve the room for you. What type of card is it? C: Visa. The number is R: And what is the name of the cardholder? C: Charles H. R: Alright, Mr. Hannighan, your reservation has been made for the twenty-fourth of September for a room with a double bed and view of the ocean. Check-in is at 2 o'clock.