Open boot device failed fortigate

FortiGateD Scanning PCI bus Allocating PCI resources Enabling PCI resources Zeroing IRQ settings Verifying PIRQ tables Boot up, boot device capacity: MB.

FortiOS 5.4.1 Upgrade / Boot Issue with FortiGate 60D

Press any key to display configuration menu Reading boot image bytes. Initializing firewall System is starting Starting system maintenance Using default data disk. Cannot mount shared data partition. Search this site. Tech Notes Documents Videos. Well I've had an interesting week. Over the weekend, the FortiGate D firewall appliance that I use to connect my home network to the Internet up and failed on me. It's had some issues in the past, but nothing a reboot would not fix. After a quick power-cycle, the thing would not boot.

The status light was flashing followed by a reboot. So I pulled out my trusty Cisco rollover console cable thankfully compatible with the FortiGate and took a look. I tried upgrading to the latest firmware 5. It seemed pretty clear that my boot flash was bad. Apparently 3 years of writing and deleting firewall logs are a bit more than the onboard flash was able to handle.

Interestingly enough, if I installed and ran the 5. I could even configure it and apply firewall policies. Unfortunately, the configs would not save between boot cycles and that is no way to run a firewall especially one with only a single power supply. On with the troubleshooting I didn't bother wiring the network ports as instructed looks like an interesting way to do a full test though and only paid attention to the important bits:.

Eight bad blocks seems like it should be recoverable somehow, but apparently not. Maybe FortiNet should reconsider this decision. But wait, did you say USB flash drive? Why yes, I did - more on that later, bur first, a little tangent At this point, I had done my research and it was time to engage vendor support.

But I had a problem. I hadn't actually bought this device, it had been provided to me by the vendor.I have a Sun ultra 5 sparc station that worked fine. Can anyone help me with this problem. Just check your boot prom variablesprobable a wrong set devalias or a failed disk which is throwing the error.

Check for the same and if ok give the following command. It will also start the station in single user maintainance mode to allow you to do the necessary changes if required. Thanks to everyone who responded to my question about the difficulty I experienced attempting to boot up my Sparc Ultra 5. I want you to know that your suggestions were essential to meeting my goal after-all irrespective of the final outcome Just for future reference, what I did at the prompt was.

By signing up you agree to our Terms of Use and Privacy Policy. Newsletters may contain advertising. You can unsubscribe at any time. Share Tweet Share. Please login to bookmark. Hi Just check your boot prom variablesprobable a wrong set devalias or a failed disk which is throwing the error Thanks Jabbar.

Steven Gelsie Posted April 23, 0 Comments. It looks like the root drive has failed. I want you to know that your suggestions were essential to meeting my goal after-all irrespective of the final outcome Just for future reference, what I did at the prompt was setenv diag-switch?

That took care of the problem and I am up and running without a hitch.

open boot device failed fortigate

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Tuesday, 22 October How-to: Re-image a Fortigate device. Sometimes you will need to re-image a Fortigate device if you suspect that there is a corruption with the image, or if you get CRC errors upon bootup. All you need is a computer with a network card, a console cable, a TFTP program and a network cable. Firstly this can only be done via the console port. Connect to the unit via console baud and reboot it; you will get the following output: FWF30B Scanning PCI bus Allocating PCI resources Enabling PCI resources Zeroing IRQ settings Verifying PIRQ tables Enabling Interrupts Boot up, boot device capacity: 64MB.

Press any key to display configuration menu You need to quickly press any key like spacebar to disrupt to boot up process. You will then be displayed the following screens. Here it will tell you what network port to plug your computer into the Fortigate, as well as asking you whats the IP address you've given to your computer, what you want the Fortigate to has and what the image name is.

Enter TFTP server address [ You'll see the following screens, which can take upto 3 minutes to complete. Verifying the integrity of the firmware image. Total kB unzipped.If you have supplied power, but the power indicator LEDs are not lit and the hardware has not started, the power supply may have failed.

Contact Fortinet Customer Service:. After powering on, if the power indicator LEDs are lit but a few minutes have passed and you still cannot connect to the FortiRecorder appliance through the network using CLI or the web UI, you can either:. This solves most typically occurring issues. Always halt shut down the FortiRecorder OS before disconnecting the power.

Configure it to log all printable console output to a file so that you have a copy of the console's output messages in case you need to send it to Fortinet Technical Support. You will be looking for some specific diagnostic indicators. Are there console messages but text is garbled on the screen? Typically, however, these are baud ratedata bits 8, parity none, stop bits 1. If not, you may need to replace the hardware.

For assistance, contact Fortinet Customer Service:. Does the boot loader start? You should see a message such as:. FortiRecorderD Boot up, boot device capacity: MB. Press any key to display configuration menu If the boot loader does not start, you may need to restore it. For assistance, contact Fortinet Technical Support:. When pressing a key during the boot loader, do you see the following boot loader options?

You should see a message such as the following:. Reading boot image bytes. Initializing FortiRecorder? System is started.

i had format my fortigate boot device and now not able to boot firewall

If not, the image may be corrupted. If the firmware cannot be successfully restored, format the boot partition, and try again. If you still cannot restore the firmware, there could be either a boot loader or disk issue.

Contact Fortinet Technical Support:. Does the login prompt appear? You should see a prompt like this:. FortiRecorder login:.Not that I'm good at reading other languages but this seems to indicate it's corrupt and you will need to send it in for an RMA to get it fixed:. I remember having a similar problem with my 80C. Call support.

open boot device failed fortigate

They have a process to reformat and reload the firmware that will fix this problem. I wish I remembered the steps so I could tell you, but unfortunately, I don't. I looked back in my tickets on the Fortgate support page to get this PDF. Here is what the support tech told me. One thing to note is that it looks like the windows firewall on the computer I was using to host the TFTP server was interfering with the process.

After disabling the windows firewall, it worked fine. Thank you for contacting the Fortinet Technical Assistance Center. My name is Sagar, and I am currently assigned engineer to assist you with your issue. Due to an incorrect partition of the flash storage device, the FortiGate 80C may fail to boot-up. The flash disk capacity should be MB in size, devices that report a flash disk size of MB have a hidden partition 4MB which may prevent the FortiGate from booting up if it attempts to locate the operating system image in this partition.

This is definitely the first thing he should try, good call! In my situation, I tried that and it did not work. I had to go through the process in the PDF. This has to be the problem I have, unfortunately the link for those images does not work anymore, would you or anybody here happens to have the format image for the fortiwifi 80CM?

Sorry betogas, I checked, but I don't have them. You'll probably have to contact support. To continue this discussion, please ask a new question.

Get answers from your peers along with millions of IT pros who visit Spiceworks.Several customers reported problems while upgrading to FortiOS 5. FortGate 60D models did not boot up correctly after the upgrade. Fortinet is aware of the issue and mentioned it in the release notes:. The following 60D models have an issue upon upgrading to FortiOS 5. To fix the problem, follow these steps. If you have not upgraded yet, you only need to perform step 6, otherwise start with step 1. What is your advice about this?

Personnaly, I prefer to wait until the next upgrade….

The selected boot device failed Ноутбук HP. Решение проблемы

I would wait as well if possible. Most likely the latest 5. On the other hand, if you feel confident you can risk a upgrade. It might actually also work! Fortigate 60D does not have console port.

Yes, the only way to get an output is the mini USB port with the FortiExplorer for boxes wihtout a console port, right. It is still mentioned in the release notes but referring to 5. Therefor I cannot confirm if it is still happening, sorry.

The release notes for 5. Anyone find more information about that? Therefor I guess it has been fixed, yes. Sounds like the disk needs to be formatted if you want to upgrade PAST 5. Thank you for your response. We will continue to observe the problem.

If we get new information, we will of course forward it to you. After getting through the first one I was able to upgrade all the rest remotely. Zum Inhalt springen. Fortinet is aware of the issue and mentioned it in the release notes: The following 60D models have an issue upon upgrading to FortiOS 5. Backup your configuration.

Connect to the console port of the FortiGate device. Reboot the system and enter the BIOS menu. Format the boot device.If possible, consider backing up the configuration before starting the TFTP server firmware upgrade. Download the FortiGate firmware and verify MD5 checksum:. Press F to format the device. Troubleshooting: Once entering the firmware image name and pressing enter, the FortiGate unit MAC address appears and the " " symbols indicate the progress of the install.

If the MAC address does not show up, check the network cable and connector to ensure they are firmly attached to the FortiGate unit. If MAC address shows up and no " " signs appear, check which port the network cable is in.

Use the table above in step 2 to ensure it is in the right port. Sample Console Output: The following is an example of what the output from the console can look like. Depending on the FortiGate unit, this may vary slightly. FortiGateC Initializing MAC Enter TFTP server address [ Verifying the integrity of the firmware image.

Total kB unzipped. D Programming the boot device now. Reading boot image bytes. Initializing firewall System is starting Starting system maintenance


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